Creative Services + Marketing Solutions

KNW Case Study

Case Study — Brand Marketing

Keeping Keep Nature Wild

What happens when a four-person marketing leadership team walks away and one person has to hold it all together without dropping the brand, the community, or the mission?

4 → 1
Marketing team, then and now
~2 yrs
Running it solo
0%
Performance decline

An acquisition, a full team exit, and a brand with real momentum to protect.

Keep Nature Wild is a nature-inspired gear and accessories brand with a give-back mission: for every product sold, one pound of trash is picked up from the wild through partner organizations, retailers, and volunteers called Wild Keepers.

When NB Brands acquired KNW, the original marketing team — a CMO, Brand Director, Head of Content, and Community Manager — departed. I was already the Marketing Director at NB Brands, managing four other brands simultaneously. KNW became my fifth.

There was a handoff. Three months with the outgoing Brand Director and a large repository of eight years of legacy content, process documentation, partnership history, and photo libraries. But documentation is not a team. Inheriting a system is not the same as having the people who built it. What remained was a brand with a passionate community, an established voice, and a full marketing stack that needed to keep running.

Before

CMO + Brand Director + Head of Content + Community Manager. Four dedicated marketing leaders, one brand.

After

One person. Me. Across five brands, every channel, every platform, every touchpoint.

The Brand

A loyal outdoor community, a give-back mission, and an authentic voice that required real consistency to maintain.

The Stakes

Community trust, DTC revenue, wholesale relationships, and an ambassador program with real humans counting on consistency.

KNW Shopify storefront and backend

Every channel. Every touchpoint. Every day.

This is not a partial ownership story. I took over the full marketing operation and have run it without a team since day one.

Brand Voice & Content

All copy, captions, campaign messaging, and product descriptions written in KNW's established voice.

Social Media

Organic content strategy, posting cadence, community engagement, and platform management across channels.

Paid Media

Meta ad campaigns — strategy, creative direction, audience targeting, and ongoing optimization.

Email & SMS

Full lifecycle marketing. Campaigns, flows, segmentation, and performance management via Klaviyo and Recart.

Ecommerce Operations

Shopify site management, merchandising, product pages, and conversion-focused updates.

Marketplace Listings

Third-party marketplace management, listing quality, and channel alignment.

Wild Keepers Ambassador Program

Community management for KNW's volunteer and brand ambassador network — the human core of the give-back mission.

Campaign Planning

Full calendar ownership. Seasonal strategy, product launches, promotional planning, and cross-channel coordination.

KNW email campaign
Email design + copy: Brooke Witt
KNW paid Meta ad
Ad strategy + creative direction: Brooke Witt
"The community never felt the transition.
That was the whole job."

Triage first. Systems second. Voice always.

Keeping a brand like KNW running solo isn't just a workload problem. It's a prioritization and systems problem. The community is real, the voice is specific, and the mission is the product. Any drop in consistency gets noticed.

01

Audited everything before changing anything

Before touching a single campaign, I mapped what existed: flows, automations, content pillars, ad sets, ambassador touchpoints. Understand the machine before you rebuild it.

02

Locked in the voice first

KNW's brand voice is specific — playful, nature-first, never preachy. Getting that right wasn't optional. I built internal copy rules and frameworks so the voice stayed consistent even when I was context-switching between four other brands in the same day.

03

Built a content system, not a content calendar

A calendar tells you what to post. A system tells you how to think about what to post. I developed repeatable content frameworks across KNW's four pillars so I could produce quality at volume.

04

Protected the community relationship

Wild Keepers aren't just followers — they're volunteers, advocates, and retailers who signed up because they believe in the mission. Community responsiveness wasn't a nice-to-have. It was non-negotiable.

05

Ran five brands in parallel without letting any of them feel it

The real skill here isn't KNW in isolation. It's KNW running simultaneously alongside four other brands, each with its own voice, audience, and channel stack. The only way that works is airtight systems and ruthless prioritization.

Organic social strategy + copy: Brooke Witt  ·  Photography direction: Brooke Witt
KNW reel
KNW reel
KNW reel
Video post-production + strategy: Brooke Witt
Wild Keepers cleanup event

The brand held. The community held. The mission held.

Nearly two years in, KNW continues to operate at full channel capacity with no meaningful performance decline across any marketing function.

Brand voice maintained across every channel and touchpoint without a dedicated content team.

All marketing channels active — social, email, SMS, paid, ecommerce, and marketplaces running in parallel.

Wild Keepers ambassador community sustained with consistent engagement and program continuity.

No visible transition seams. The community experienced continuity. The brand didn't announce the change — it didn't need to.

Scaled to five brands simultaneously while holding KNW to the standard a four-person team had set.

Photography curation: Brooke Witt

Marketing Director • Brand Strategist • Ecommerce Operator